Here at Start Fitness, you have a choice of two Rest Of World (ROW) delivery methods, which are outlined below. For details of Customs charges please consult your own Customs authorities for the latest rates. All applicable customs and import duties and any other charges are the responsibility of the customer. Shipments sent to the European Union are sold exclusive of VAT but may be subject to import duties and taxes. Saturday and Sunday are NOT classed as business/working days For lead times to your country please see the 'Where We Deliver' section below
Orders placed after 2.00pm on Friday will not be dispatched until Monday. Your order will be processed and shipped with high priority and dispatched the same day (if you order before our 2:00pm UK time threshold). *In order to deliver the best possible service we may send your order with a different service to the one you select. Our internal systems determine which service to use when shipping your order. We use a range of different courier services provided by DHL, DPD and Royal Mail. Your order will be processed and shipped via our standard postage service*. Postage cost is calculated at the checkout, based on weight and size of your order. Here at Start Fitness, you have a choice of two EU delivery methods, which are outlined below. *Delivery costs are calculated by weight at the checkout, the prices quoted are examples based on average order size. Most items are delivered Monday to Saturday, 7.30am-6pm (although some of our carriers may deliver slightly earlier or later) Please click here to see a list of postcodes which may be impacted. Some areas may be subject to a delayed service which could take longer to deliver. If ordered Friday after 4.30pm or over the weekend the order will be dispatched Monday for delivery Tuesday.įrom time to time carriers may be able to deliver parcels on non-working days however this is not guaranteed nor should it be expected. Delivery Optionīank Holidays, Saturday's and Sunday's are NOT classed as working days.įor example orders which are placed with the "Next Working Day Delivery" option before 4:30pm on a Friday will be despatched Friday and delivered Monday. First, a confirmation email that your order has been processed and second, an email that your order has been shipped with tracking information.Here at Start Fitness, we have a vast choice of UK delivery options which are outlined below.
Once an order has been placed you should expect to receive TWO emails.
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If you have not received any tracking information after 5 days of placing your order please email us at offer free shipping within the US for orders over $50 (excluding Relay shoes). First, a confirmation email that your order has been processed and second, an email that your order has been shipped with tracking information.
If you do not receive this email please email us at recently placed an order online but haven’t received any tracking information? Additionally, we are not always able to make address changes after an order is placed, so please be sure your shipping address is correct before placing your order.Īfter an order has been shipped you will be sent a tracking email with a link to track your package. Please note that these shipping timelines are only an estimate and that once an order leaves our stores, there may be carrier or customs delays that are outside our control. Sometimes certain products are not available in our stores so we are fortunate enough to be able to special order these items directly from the brands. Once an order is SHIPPED it should take between 3-5 business days for it to arrive at its destination. How long will it take for my order to arrive? We offer free shipping within the US for orders over $50 (excluding Relay shoes).
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